Our Goofy Tails Wholesome meals are carefully curated to act as a balanced meal for your pooch. We ensure a balanced mix of vitamins, carbs, proteins, and fats in each of our preparations. Based on the breed and age of your pooch, each meal’s calorie count and quantity are carefully calibrated and hygienically packed. Our highly trained chefs ensure good palatability and avoid all known allergens in our bowls for your pooch. These wholesome meals are known to improve skin and coat, support healthier digestion, and improve the health of the gut. Fresh ingredients promote stronger muscles and yield better overall health. A gradual Shift from home food/ dog food to Goofy Tails meals are recommended. Mix in proportions and keep reducing regular food with Goofy Tails

• Important Note: Consult your vet before serving especially for dogs with any health issues or diseases.
• CHICKEN & QUINOA: INGREDIENTS: Chicken Breast, Chicken Bone Meal, Chicken Liver, Eggs, Quinoa, Chia Seeds, Black Bean, Beetroot, Spinach, Carrot, Mint, Coconut Oil, Bone Broth, and Brown Rice
• LAMB & PUMPKIN: INGREDIENTS: Lamb Liver, Chicken Breast, Bone Meal, Whole Eggs, Fresh mint leaves, Quinoa, Brown Rice, Pumpkin, Coconut Oil, Spinach, Bone Broth, Beetroot
• HUMAN GRADE INGREDIENT: Unlike most pet food, this recipe is 100% human grade—made with human-grade ingredients and produced in a human food facility. That means higher-quality ingredients & higher safety standards, just like you'd expect from your own food.
• READY TO EAT: Open the packet, refer to the feeding guide, and serve as is. In case your pet prefers warm food, microwave the packet for 30-45 sec or empty it in a microwave-friendly bowl and warm it. If the packet is not consumed completely, please seal the packet to prevent air from entering and refrigerate.
• FEEDING GUIDE: Suitable for all dogs and ages > 3 months Small Dogs & Puppies: (200-400g) Daily Serving, Medium Dogs: (400-600g) Daily Serving Large Dogs: (600-1000g) Daily Serving, X-Large Dogs: (1000-1400) Daily Serving
• Shelf Life: Upto 1 Year
  
  
  
• ***Notes:
  Name and address of the manufacturer: (Mentioned on Packet)
  Product’s Country of Origin: (India)
  Net Quantity: (Mentioned on Packet)
  Best Before 12 Months of Manufacturing.

Goofy Tails wholesome melas are made in special food grade packets. Thumb rule of serving is your dog needs 2-4% x Body Weight in Kgs x grams per day. So if a dog weighs 20 kgs – he / she will typically require: 3%  x  20 kgs  x Grams = 600 grams ( +-10%)

For a younger dog / puppy – ideally divide over 3 meals. For Adult and Senior Dogs divide over 2 meals.  Here is the feeding guide based on weight of the dog. For any queries feel free to write to us at care@goofytails.com or talk to us on 8882445011

There is also a breed size and weight chart for reference. This will help you understand the weight / size category of your pet, in case you don’t have that handy.

For pets with allergies or gut issues, we advise consulting a VET. We also have leading pet nutritionists who can design and curate special meals and feeding guide for pets with gut and digestion challenges.

Serving Guide

For any pet to get used to new food, it takes up to 5-7 days. Refer to the transition guide. The idea is to mix previous food with Goofy Meals and slowly increase the proportion of Goofy Meals while reducing the old meal.  You can always mix some rice or existing food till your pet is completely happy and comfortable with the new switch (even though we are confident your pet will lick the bowl clean).

If packets are partially used or consumed, please seal tightly with a rubber band or strong tie and refrigerate. Consume within 24 hours.

Please follow the graphics in the serving guide. Dispose of the packs responsibly.

Storage Guide

Once you receive the packs,. Keep it in a cool, dry place. Refrigeration until the pack is not opened is not required.  With a shelf life of 1 year, you can safely store in a place away from pests, insects, and rodents. 

*Do not use if the packet is leaking or puffed.

Partially Opened or unopened Packs

Once the packet is opened, it should be sealed with a tie or rubber band and refrigerated. We recommend consuming the refrigerated meals within 1 day.

• Shelf Life: 1 Year
• Our food remains fresh and stable for a year thanks to special technology and steam cooking.
• Special technology and human-grade ingredients ensure it feels fresh.
• Until the pack is sealed, refrigeration is not necessary.

1. Shipped PAN India via Air *
* excludes non serviceable remote pin-codes

2. Delivery Time
- Delhi / NCR: 24-48 hours
**Other cities like Mumbai, Bangalore, Hyderabad, Chennai, Nagpur , Pune, Ahmedabad, Kolkata, Chandigarh and cities nearby : we aim to deliver within 3-5 Days

3. Shipping Charges
Order Value above INR 700; Shipping Charges INR 25
Order Value less than INR 700; Shipping Charges INR 75

4. Order Delays
Delays can happen in events of rains , festival days and unforeseen situations** Certain PIN Codes are not covered. Company will update if not serviceable.

COD 

- Order Value above INR 700; Shipping Charges INR 25
- Order Value less than INR 700; Shipping Charges INR75
- Only confirmed COD orders are shipped

RETURN & REFUND

Return or Refund will be done only if the: 

1. Item was defective or damaged
2. Item received leaky, puffed or unsealed
3. Products were missing
4. Wrong item received

If the product is damaged or missing, visual proof (an image) of the damaged product/parcel needs to be sent to us within 2 days from the time of delivery.