- LARGE DRINKING AREA: Raised large drinking areas with 2 Liters capacity, ensuring clean water all day long
- BPA FREE: Dishwasher friendly, disassemble in seconds without tools. Food grade & BPA-free material is used to ensure pure water
- CRYSTAL CLEAR WATER: The surface skimmer aerates water to ensure crystal clear water keeping the surface free from saliva and slime. Includes 1 Activated Carbon filter pad for constant protection
- IMPROVES DENTAL HEALTH: Dog H2O features many aspects that make a great fountain, it also includes a bonus Dental Care feature to help improve your cat’s dental health.
- DENTAL CARE TABLET: Includes 1 Pcs tablets of Dental Care that enhance the water to help protect against plaque & tartar build-up, leading to healthier gums & fighting “bad breath”. Tablets formulated
- HELPS IN HYDRATION: Dogs and Cats drink more water if it is flowing. It is in their DNA. Hence, it helps increase water intake.
Dog H2O comes with a specially designed Calcium Dental tablet that adds dental ingredients to your dog’s water. Dental Care will slowly dissolve in the drinking water and release ingredients that will help protect against plaque & tartar build-up, leading to healthier gums and fighting “Dog breath”. Dental Care also includes a calcium supplement for stronger teeth.
If your dog has a choice, they will prefer to drink running water as their instinct tells them that running water is clean! As a bonus, running water is more oxygenated and creates a perfect way for your dog to drink more water, a key for better health.
Dog H2O features many aspects that make a great fountain, it also includes a bonus Dental Care feature to help improve your dog’s dental health.
KEY BENEFITS
- Running water entices your furry friend to drink more.
- The self-skimming feature keeps drinking areas clear of debris for your paw-tner.
- Oversized activated carbon filter removes chemicals from water.
- Dental Care Tablet installs in the water spout to help eliminate buildup on your companion’s teeth.
WHAT'S INCLUDED: Lower Bowl, Upper Bowl, Water Spout, 1 Water Pump, 1 water softening Activated Carbon Filters, 1 Dental Care Tablet with Silicone Sleeve, Instruction Booklet with Quick Start Guide.
SPECIFICATION:
- Housing Material: Finely polished antibacterial PP resin
- Filter System: High iodine value coconut shell activated carbon
- Water Capacity: 2L
- Product Weight: 0.5kg
- Input Voltage: AC 220V/ 50Hz , AC120V/60HZ; Output Voltage: AC 12V; Power Consumption: 2W
Q. How to set up the water fountain?
A. Please click on the video for refrence: https://www.youtube.com/watch?v=U5OQR7sXQOI
Q. Pump does not even start
A. Make sure the plug is connected & water is filled to "Max" on the lower bowl for initial start. Or try to unplugging and plugging the unit to restart the pump. Always make sure your hands are dry. If it still doesn't work, refer to pump cleaning Video Link: https://youtu.be/SoG45es79t8
Q. How to Claim Pump Warranty?
A. Register warranty on warranty.goofytails.com
6 months limited warranty. Physical damage or electrical surge / burn due to faulty Electricals will not be entertained.
We normally replace pumps if damaged.
1. Shipped PAN India via Air *
* excludes non serviceable remote pin-codes
2. Delivery time
- Delhi / NCR
- other states : 2-4 days. **
**Other cities like Mumbai, Bangalore, Hyderabad , Chennai, Nagpur , Pune, Ahmedabad, Kolkata , Chandigarh and cities nearby : we aim to deliver within 2-3 days
3. Shipping charges
Prepaid: free
COD Charges ₹40 and free shipping order value above ₹999
4. Order Delays
Delays can happen in events of rains , festival days and unforeseen situations** Certain PIN Codes are not covered. Company will update if not serviceable.
- Non returnable unless damaged during transit or defective. Photos and proofs to be shared immediately within 24 hours of receipt with customer care team
- Exchange against size possible after communicating with our customer care team
- Our customer care email is care@goofytails.com and WhatsApp is 9310366145. We will respond within 24 hours of receipt
- If Pump is defective, only pump will be replaced
Pump
Always ensure water is above minimum level ( there is an indicator)
Cleaning pump weekly is recommended
Watch Video:
Pump can be purchase from link Replacement Filter Pump
Filter Pads
Carbon filter pads to be cleaned every 3 days
Replacement every 15-30 days depending on water quality and consumption.
Purchase of Pads can be done via link Filter Pads
Dental Tablets
Oral dental tablets help in providing calcium rich water. Tablets should be replaced within 15-30 days depending on water quality and consumption.
Purchase of tablets can be done via link Dental TABS
Spares and Repurchase
Spare parts can be purchased from the following link
https://goofytails.com/collections/water-dispenser-and-fountains
Q. My pet is not drinking from the fountain
A. Your pet may need a little bit more time to adjust to drinking from a fountain, once they get started, they will love it.
Q. Is the filter the same size for both Cat H2O & Dog H2O?
A. Yes, the filters are the same for all our fountains
Q. Seeing some carbon dust in the fountain
A. The activated carbon may have some carbon dust, this is not harmful to pets. Rinse your bowl and filter pad to remove excess carbon dust. Consider socking the filter pad under water for 2 minutes before use.
Q. Can the filter be washed in a dishwasher?
A. No, because activated carbon from the filter will adsorb cleaning chemicals and cannot be rinsed off. Just change the filter pad & also DO NOT put the pump in the dishwasher.
Q. What are the ingredients used in Dental Care tablets?
A. Dental Care tablet contains Glucose Oxidase, an enzyme that is scientifically proven to react with glucose, forming a cleaning agent. It simply helps keep your pet's teeth clean. Ingredients: Water deionized, dental plaster, glucoses oxidase enzyme, potassium sorbate. For pets with allergy or medical condition, consult veterinary before use.
Q. Water from the pump is weaker than before & with some air bubbles
A. This is a sign of "low water level", fill water to "Max" indicator of the lower bowl. If water is full and flow remains low, check strainer under the pump to remove hair or debris and clean the inside of the pump as well. Refer to Pump cleaning video below.
To keep your Dog H2O clean and working smoothly, we recommend cleaning the fountain weekly. Maintenance steps can be found in the instruction booklet.
We also recommend to clean the inside of the water pump monthly as excess hair and debris can be caught at the impeller assembly affecting pump performance.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
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