Goofy Fresh Box with all the goodness of a fresh meal. A combination of different meals helps you to mix and match and make it interesting for your pet.

Goofy Fresh Box+ also comes with a bone broth to appetize , hydrate and balance home food, kibble or wet food.

• Important Note: Consult your vet before serving especially for dogs with any health issues or diseases.

Goofy Fresh Packs are made in special food grade packets. Thumb rule of serving is your dog needs 2-4% x Body Weight in Kgs x grams per day. So if a dog weighs 20 kgs – he / she will typically require: 3%  x  20 kgs  x Grams = 600 grams ( +-10%)

For a younger dog / puppy – ideally divide over 3 meals. For Adult and Senior Dogs divide over 2 meals.  Here is the feeding guide based on weight of the dog. For any queries feel free to write to us at care@goofytails.com or talk to us on 8882445011

There is also a breed size and weight chart for reference. This will help you understand the weight / size category of your pet in-case you don’t have that handy.

For pets with allergies or gut issues – we advise consulting a VET. We also have leading Pet Nutritionists who can design and curate special meals and feeding guide for pets with gut and digestion challenges.

Serving Guide

Follow the feeding guide and portion the meals based on that.

Open the packet and put in the pets’ bowl and microwave for 40 seconds  or pour some hot boiling water over the food in the meal. Goofy Tails has some cool silicon and melamine bowls perfect for Goofy Fresh. You can always choose a pet friendly microwavable bowl from Goofy Tails.

For any dog or pet to get used to new food – it takes 5-7 days. Please refer to the How to Switch Guide. The idea is to mix previous food with Goofy Fresh and slowly keep increasing proportion of Goofy Fresh.  You can always mix some rice or existing food till your pet is completely happy and comfortable with the new switch (even though we are confident your pet will lick the bowl clean).

If packets are partially used or consumed – please seal tightly with a rubber band or strong tie and refrigerate, consume within 24 hours.

Please follow the graphics on serving guide. Dispose the packs responsibly.

Storage Guide

Once you receive the packs. Keep in a cool and dry place. Refrigeration until the pack is not opened is not required.  With a shelf life of 1 year, you can safely store in a place away from pests, insects and rodents. 

*Do not use if the packet is leaking or puffed.

Partially Opened / Unused Packs

Once the packet is opened it should be sealed with a tie or rubber band and refrigerated. We recommend consuming the refrigerated meals within 1 day.

• Our food remains as fresh and stable for more than a year thanks to special technology and steam cooking.
• Special technology and human grade ingredients ensure it feels fresh.
• Until the pack is sealed, refrigeration is not necessary.

1. Shipped PAN India via Air *
* excludes non serviceable remote pin-codes

2. Delivery Time
- Delhi / NCR: 24-48 hours
**Other cities like Mumbai, Bangalore, Hyderabad, Chennai, Nagpur , Pune, Ahmedabad, Kolkata, Chandigarh and cities nearby : we aim to deliver within 3-5 Days

3. Shipping Charges
Order Value above ₹700; Shipping Charges ₹25
Order Value less than ₹ 700; Shipping Charges ₹75

4. Order Delays
Delays can happen in events of rains , festival days and unforeseen situations** Certain PIN Codes are not covered. Company will update if not serviceable.

COD 

- Order Value above ₹700; Shipping Charges ₹25
- Order Value less than ₹ 700; Shipping Charges ₹75
- Only confirmed COD orders are shipped

RETURN & REFUND

Return or Refund will be done only if the: 

1. Item was defective/ damaged
2. Item received leaky, puffed or unsealed
3. Products was / were missing
4. Wrong item received

If the product is damaged or missing, visual proof (an image) of the damaged product/parcel needs to be sent to us within 2 days from the time of delivery.